Fraud Analyst 24/7 Job in Tanzania | TEF Consult

Job Overview​

The Fraud Analyst 24/7 will be responsible for detecting and preventing fraud through continuous monitoring of fraud alerting systems for M-PESA and GSM services. The role focuses on real-time surveillance, rapid response to fraud alerts, timely escalation of suspicious activities, and supporting regulatory fraud investigations when required.

Key Responsibilities​

• Continuously monitor real-time data and fraud alerts to detect and respond to suspicious activities within set SLAs.
• Conduct initial analysis of fraud alerts and incidents using fraud management tools.
• Accurately document findings and escalate cases to the relevant Fraud Analyst, Manager, or investigation team.
• Perform initial checks and take immediate action to minimize potential losses.
• Assist in preparing and submitting information required for regulatory fraud investigations.
• Maintain strict confidentiality, integrity, and professionalism in all activities.

Qualifications & Requirements​

• Minimum Diploma or Degree; IT or a related field is an added advantage.
• At least 1 year of progressive experience in the telecommunications industry.
• Strong analytical and problem-solving skills.
• Effective oral and written communication skills.
• Good interpersonal skills and ability to interact at different levels.
• High integrity, honesty, and confidentiality.
• Ability to work night shifts and within a 24/7 shift pattern.
• Proficiency in Microsoft Word, PowerPoint, and Excel.

Work Schedule​

This position operates on a 24/7 shift pattern. Shift times may vary depending on operational requirements and flexible scheduling needs.

How to Apply​

Qualified candidates should submit their applications to:

Human Resource Manager
Tanzania Empowerment Forum Limited (TEF Consult)
Email: info@tef.co.tz
P.O. Box 33542, Dar es Salaam, Tanzania
Or

Online Application: