Eyenova2023
New Member
- Dec 28, 2023
- 4
- 0
WE ARE HIRING A MEDICAL RECEPTIONIST
Who are We?
EyeNova Specialized Clinic is the notable specialized hi-tech private center in Tanzania dedicated to providing comprehensive services and innovative treatments for various eye conditions run by a prominent consultant ophthalmic surgeon in Tanzania.
EyeNova Specialized Clinic was established with a mission to provide quality eye care in Tanzania and help improve and preserve sight. It aims to be a national leader in the field of eye care and wants to be recognized as the regional spearhead in specialized eye care boasting international recognition.
Medical Receptionist Job Responsibilities:
Are you passionate about enhancing the customer experience by being a part of a dynamic and driven team? We are seeking a dedicated Receptionist to join our team. In addition to greeting and engaging with patients, a medical receptionist also provides a wide range of administrative support for a medical office. From managing scheduling and organizing files to answering patients’ questions, medical receptionists play a vital role in the provider-patient relationship.
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling in-person or telephone appointments.
- Keeps patient appointments on schedule by notifying the provider of the patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, and reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Diploma or Bachelor's Degree in Business Administration, marketing, Accounting, or its equivalent.
Two (2+) years of verifiable experience as a receptionist in a healthcare or related environment.
Preferred Skills
- Strong communication and interpersonal skills. (English, Chinese, Swahili etc)
- Proficiency with MS Office (Word processing, excel etc)
- Excellent organizational and time management.
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Professionalism
- Quality focus
Contact
Please send your cover letter and CV via info@eyenova.co.tz
Deadline
30 Dec, 2023