kilam
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Kenya Airways to cut flights over shortage of pilots
TUESDAY SEPTEMBER 10 2019
Kenya Airways (KQ) is set to cut down on routes and hire 20 pilots on contract to reduce flight cancellations that are costing the national carrier Sh5 billion annually.
In a memo to pilots, director of flight operations Paul Njoroge says the KQ brand is under threat due to thousands of disrupted travellers who may opt not to fly with the airline again.
SURPRISE DECISION
The first two weeks of August were particularly bad, with 91 flight cancellations, of which 68 were due to crew constraints.
“As a result of the above losses, in the next few weeks we shall be reducing the network to avoid further erosion of the brand due to the disruptions,” KQ says in the letter.
“This means the market share we have fought hard to win shall be eroded and winning this back will be a much harder task due to diminished customer confidence.”
www.theeastafrican.co.ke
TUESDAY SEPTEMBER 10 2019
Kenya Airways (KQ) is set to cut down on routes and hire 20 pilots on contract to reduce flight cancellations that are costing the national carrier Sh5 billion annually.
In a memo to pilots, director of flight operations Paul Njoroge says the KQ brand is under threat due to thousands of disrupted travellers who may opt not to fly with the airline again.
SURPRISE DECISION
The first two weeks of August were particularly bad, with 91 flight cancellations, of which 68 were due to crew constraints.
“As a result of the above losses, in the next few weeks we shall be reducing the network to avoid further erosion of the brand due to the disruptions,” KQ says in the letter.
“This means the market share we have fought hard to win shall be eroded and winning this back will be a much harder task due to diminished customer confidence.”
Kenya Airways to cut flights over shortage of pilots
The airline has been operating with 435 pilots while its flight frequencies requires 497.