Officer, Client Care, Chinese Clients at Standard Bank September 2024

Jamii Opportunities · 2024-09-17T09:24:09+00:00

Job type: Full-time Job Description To provide an effective Query Resolution service in a professional, friendly manner with internal as well as external clients to understand the risks associated with handling clients’ queries and dissemination of confidential information. Be the first point of contact for routine clients’ queries. The incumbent should be able to converse in mandarin. Qualifications Minimum Qualifications Type of Qualification: Degree Field of Study: Business Commerce Experience Required Service Management Operations 3-4 years Sound knowledge of Business processes when dealing with facilitating payments’ instructions for clients and when dealing with client’s queries. Sound knowledge of regulatory requirements while handing client’s queries Global markets and Personal Banking experience. Additional Information Behavioral Competencies: Checking Details Conveying Self-Confidence Establishing Rapport Examining Information Following Procedures Generating Ideas Interacting with People Making Decisions Managing Tasks Meeting Timescales Taking Action Team Working Technical Competencies: Customer Understanding (Business Banking) Product and Services Knowledge Product Related Systems (Business Banking) Mandarin Language How to Apply: This is Full-time Job, To submit your application, please follow the link provided below. CLICK HERE TO APPLY

Thread starter Jamii Opportunities
Start date Sep 17, 2024
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bank care chinese standard

Jamii Opportunities

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Officer, Client Care, Chinese Clients at Standard Bank September 2024

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