Receptionist Job at Oldstone T Limited

Jamii Opportunities · 2022-07-19T07:25:37+00:00

Job Overview RECEPTIONIST– RAMADA RESORT BY WYNDHAM DAR Our company, Oldstone T limited T/A Ramada resort by Wyndham Dar es Salaam, is a high end 4 star Resort searching for experienced candidates for the position of Receptionist. If you are looking for an exciting place to work, please take a look at the list of qualifications below. Main Job Duties and Responsibilities Welcome and greet guests Answer and direct incoming calls Inform guests of hotel rates and services Make and confirm reservations for guests Ensure proper room allocation Register and check guests in Confirm relevant guest information Verify guest’s payment method Verify and imprint credit cards for authorization Issue room keys and direct guests to their rooms Maintain clear and accurate records of guest room bookings Compute all guest billings, accurately post charges to guest rooms and house accountsReceive and transmit messages for guests Retrieve mail, packages and documents such as faxes for guests Listen and respond to guest queries and requests both in-person and by phone Provide accurate information about local attractions and services Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests Complete and maintain any incident reports, daily activity reports or other reports requested by management Manage conference room bookings and scheduling Close guest accounts and check guests out Review accounts and charges with guests during the check-out process Process accurate payment of guest accounts Inform housekeeping when rooms have been vacated and are ready for cleaning Monitor visitors to the hotel Enforce rules and policies of the hotel Maintain a neat and orderly front desk and reception area Education, Skills and Experience Hospitality certificate, diploma or equivalent from a recognized institution IS A MUST 2 years of relevant work experience Guest/customer relations experience, preferably in a hospitality environment Strong working knowledge of relevant computer software including MS Office and booking and payment systems WORKING Knowledge with OPERA software is an added advantage Key Competencies and Qualities Customer service orientation Attention to detail and accuracy Planning and organizing Ability to multitask and prioritize Professional appearance and attitude Effective verbal and written communication skills Ability to handle stress and stay calm under pressure Decision making and judgment skills Team work Flexible regarding work schedules Ability to respond appropriately to diverse customers and guests How to Apply: Interested candidates may apply online by submitting their Cover letter, Cv and Addresses of three (3) referees to hr@ramadaresortdar.com Copy to hro@ramadaresortdar.com Oldstone T limited is Equal Opportunity Employer. Only short-listed candidates will be contacted. Closing Date is 25th July 2022

Thread starter Jamii Opportunities
Start date Jul 19, 2022
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job receptionist

Jamii Opportunities

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Receptionist Job at Oldstone T Limited

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