How to Troubleshoot Google Chrome Crashes

Herbalist Dr MziziMkavu · 2014-04-10T23:55:55+00:00

If you are regularly seeing the Whoa! Google Chrome has crashed message, there is likely a problem on your system. An occasional crash can happen, but regular crashes are probably caused by something you can fix. If you are curious just how often Chrome is crashing, you can type chrome://crashes into your location bar and press Enter to view a list of crashes and when they occurred. This is just one of Chromes many hidden chrome:// pages. Check For Conflicting Software Some software on your computer can conflict with Google Chrome and cause it to crash. This includes malware and network-related software that interferes with Google Chrome.Google Chrome has a hidden page that will tell you if any software on your system is known to conflict with Google Chrome. To access it, type chrome://conflicts into Chromes address bar and press Enter. You can also check the Software that crashes Google Chrome page on Googles website for a list of software that causes Chrome to crash. The page includes instructions for solving conflicts with some conflicting software. If you have conflicting software on your system, you should update it to the latest version, disable it, or uninstall it. If you are not sure which software a module is related to, try Googling the name of the library. Scan for Malware Malware can also interfere with Google Chrome and cause it to crash. If you are encountering regular crashes, you should scan your computer with antivirus software like Microsoft Security Essentials. If you already have antivirus software installed, you may want to get a second opinion from another antivirus program. Solve Flash Crashes We have found that the Flash plugin Chrome includes can cause it to crash in some cases. If you are seeing regular Shockwave Flash crashes, you may want to try disabling the internal Flash plugin and using the standard Flash plugin in Google Chrome. For instructions, read: How To Fix Shockwave Flash Crashes in Google Chrome Switch to a New Profile Chrome crashes may be caused by a corrupted profile. You can test this by creating a new profile from Chromes Settings screen. Open the Settings page from Chromes menu and click Add new user under Users. Change to the new profile after creating it and see if the crashes continue to occur. You can sign into Chrome with your Google account to sync the data from your old profile. However, Google recommends you dont copy any files from the old profile folder by hand they may be corrupted and causing the problem. Fix System File Problems Google recommends running the SFC.EXE /SCANNOW program to check for and fix problems with protected system files on your Windows system if you are encountering crashes. To do this, locate the Command Prompt in your Start menu (press the Windows key and type Command Prompt), right-click it, and select Run as Administrator. Type the following command in the Command Prompt window and press Enter:SFC.EXE /SCANNOW Windows will scan your computer for problems with system files sand fix any problems it finds. Hardware issues can also cause Chrome crashes. You may want to test your computers RAMand ensure it isnt faulty.

Thread starter Herbalist Dr MziziMkavu
Start date Apr 11, 2014

Herbalist Dr MziziMkavu

JF-Expert Member

Apr 11, 2014

jobel

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