Kenyans will no longer need to queue at government offices to collect birth certificates after Interior Cabinet Secretary Kipchumba Murkomen announced that birth certificates can now be downloaded and printed online.
The new development is part of the government's efforts to digitize public services and make them more accessible to citizens across the country. Murkomen said the move was informed by concerns raised by wananchi during the Jukwaa la Usalama public engagements, where many complained about delays and long journeys to access essential government documents.
Previously, Kenyans seeking birth certificates were required to visit Huduma Centres, civil registration offices, or county registries to process applications, make payments, and collect documents. The process often involved long queues and travel costs, especially for those living far from service centres.
Speaking after a consultative meeting with the State Department for Immigration and Citizen Services at Nyayo House, Murkomen said the online system will save time, reduce congestion at government offices, and improve service delivery.
Birth certificates are critical documents used for school admissions, national examinations, ID card applications, passport processing, and access to various government services.
The CS also revealed that the government is continuing to decentralize passport services, with plans underway to establish passport application and collection centres in Kilifi County. He added that efforts are also being made to strengthen consular services for Kenyans living and working abroad.
Murkomen said the government remains committed to reforms and innovations that make public services more efficient, accessible, and responsive to the needs of all Kenyans.
Source: TheStar.co.ke
The new development is part of the government's efforts to digitize public services and make them more accessible to citizens across the country. Murkomen said the move was informed by concerns raised by wananchi during the Jukwaa la Usalama public engagements, where many complained about delays and long journeys to access essential government documents.
Previously, Kenyans seeking birth certificates were required to visit Huduma Centres, civil registration offices, or county registries to process applications, make payments, and collect documents. The process often involved long queues and travel costs, especially for those living far from service centres.
Speaking after a consultative meeting with the State Department for Immigration and Citizen Services at Nyayo House, Murkomen said the online system will save time, reduce congestion at government offices, and improve service delivery.
Birth certificates are critical documents used for school admissions, national examinations, ID card applications, passport processing, and access to various government services.
The CS also revealed that the government is continuing to decentralize passport services, with plans underway to establish passport application and collection centres in Kilifi County. He added that efforts are also being made to strengthen consular services for Kenyans living and working abroad.
Murkomen said the government remains committed to reforms and innovations that make public services more efficient, accessible, and responsive to the needs of all Kenyans.
Source: TheStar.co.ke