Tanapa mnashindwa kuwa service conscious, mnashindwa kuwa time conscious na mnashindwa kufanya maamuzi sahihi linapotokea tatizo, wageni wamekaa siku nzima getini egi kisa mifumo wa malipo haufanyi kazi? Mgeni kalipa flight, kalipa visa, kalipa accomodations, kalipa gari, kalipa park fees na...