TTCL Corporation: Support thread (Maswali, ushauri na malalamiko)

Johnny Sins · Feb 5, 2021

Mkonga mnao nyie lakini tamaa, usimamizi mbovu, business plan mbovu, hamna vifurushi vizuri, bei za ajabu, broadband bei juu, mngekuwa mbali sana kwani ni kampuni ya zamani na ni yetu lakini mnaenda enda tu!

Salvador3434 · Feb 5, 2021

Kanungila Karim said:
Watoa huduma upande wa huduma kwa wateja wapo wengi kuliko unavyofikiria

Mbona ukipiga sim inachukua ata nusu saa kupokea

Salvador3434 · Feb 5, 2021

Ttcl lain zenu za chuo zina ofa gani

Cologero · Feb 8, 2021

Jamani hamieni Airtel hiyo menu ili kuipata ni *149*99*5# alafu unachagua 1 smartika. Thank me later.

Shaffin Simbamwene · Feb 8, 2021

Nyumbani hakujanoga tena bali kumedoda !!!!!!!!!
Aisee nimeingia Mjini leo toka porini huko nimekuta :-
Hakuna tena toboa tobo ya kushushia mizigo, Bandika bandua nayo nikijaribu kuunga kile cha 10GB kwa 2500 napata ujumbe " sorry,your input is invalid" wamekiacha kile cha 4GB tu.
Nikasema niende Boom nako wanakupa 350M kwa Jero japo kwenye Menu wanasema ni 600MB ,

darubin ya mbao · Feb 8, 2021

Hey said:
Nikihitaji fiber Kwa matumizi ya nyumbani gharama za mwezi zikoje? Mna unlimited package?

Hizo hapo

IamMrLiverpool · Feb 9, 2021

Utaratibu wa kufanya Field kwenye branch zenu ni upi??

Slow Pork Joe · Feb 10, 2021

miundo mbinu yenu, Imekuwa ni kkwazo kwa watumiaji wa barabara

Eneo: Chuo cha Teku, Mbeya.

Hii ni jana, Ngazi iliwekwa kati kati ya barabara kushikilia cble

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Hii ni leo, Magari makubwa yanapata changamoto

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rodrick alexander · Feb 11, 2021

Hivi customer care wa ttcl kupokea simu ni hiyari au lazima, nimepiga nusu saa nzima wananiwekea muziki.
Halafu kwanini tunajiunga na internet mnatufungia insta picha hazifunguki, blog kama salehjembe hazifunguki halafu mnalalamika mapato madogo

Johnny Sins · Feb 11, 2021

rodrick alexander said:
Hivi customer care wa ttcl kupokea simu ni hiyari au lazima, nimepiga nusu saa nzima wananiwekea muziki.
Halafu kwanini tunajiunga na internet mnatufungia insta picha hazifunguki, blog kama salehjembe hazifunguki halafu mnalalamika mapato madogo

[emoji23][emoji23][emoji23][emoji23]mziki

bobby_Barbosa_9 · Feb 11, 2021

Customer care yenu ya hovyo mno... nyie wenyewe mlioanzisha hii thread wa hovyo pia.

Hamko serious,

Iceberg9 · Feb 11, 2021

Ttcl line yenu nimeiweka pembeni, yani internet kuna mahali inatia aibu

mnangagwa · Feb 15, 2021

Nilinunua vocha za ttcl za tshs5000 ikiwa za 2000 zipo2 na tsh1000 ipo1,hii ya tsh 1000 ilikubali kuingia kama salio hizi zingine zimegoma,toka trh 2feb21 hadi sasa nishaongea na huduma kwa wateja zaidi ya mara nne jibu lao ni vocha zilikuwa hazijaidhinishwa kwa ajili ya matumizi.hivyo tatizo hilo wataripeleka sehemu husika baada ya saa24 zitakuwa tayari kwa matumizi,toka 2feb21 hadi leo hizo saa 24 bado?pia mtaingiza vp vocha sokoni kabla hazijawa verified?

Iceberg9 · Feb 15, 2021

mnangagwa said:
Nilinunua vocha za ttcl za tshs5000 ikiwa za 2000 zipo2 na tsh1000 ipo1,hii ya tsh 1000 ilikubali kuingia kama salio hizi zingine zimegoma,toka trh 2feb21 hadi sasa nishaongea na huduma kwa wateja zaidi ya mara nne jibu lao ni vocha zilikuwa hazijaidhinishwa kwa ajili ya matumizi.hivyo tatizo hilo wataripeleka sehemu husika baada ya saa24 zitakuwa tayari kwa matumizi,toka 2feb21 hadi leo hizo saa 24 bado?pia mtaingiza vp vocha sokoni kabla hazijawa verified?

Nimeshangaa wanavyotoa huduma kwa wateja, wamekusubirisha muda mrefu hivyo what if ulikua una hiyo pesa tu na ndiyo umenunua vicha upige simu kuna dharura, mimi ndiyo maana ni lazima niwe na mbadala wa line, halotel wanajitahidi ila hawa wengine wanatoa huduma chini ya ubora sana

rodrick alexander · Feb 15, 2021

Iceberg9 said:
Nimeshangaa wanavyotoa huduma kwa wateja, wamekusubirisha muda mrefu hivyo what if ulikua una hiyo pesa tu na ndiyo umenunua vicha upige simu kuna dharura, mimi ndiyo maana ni lazima niwe na mbadala wa line, halotel wanajitahidi ila hawa wengine wanatoa huduma chini ya ubora sana

Mbaya zaidi hata waliopo hapa hawaleti mrejesho wowote akija kiongozi mwingine akabinafusisha utasikia wafanyakazi wanavyopiga kelele kama wana uchungu na nchi

Elungata · Feb 15, 2021

Gharama za kupiga Ttcl mobile kwenda Ttcl simu za mezani ni gani?

rodrick alexander · Feb 20, 2021

TTCL Customer Care said:
Ndugu mteja,

Una tatizo lolote unapotumia mtandao wetu? Una ushauri wowote ili tuiboreshe huduma yetu?

Tafadhali itumie mada (thread) hii ili tukusaidie kwa urahisi.

Unapokuwa na tatizo, ili tukusaidie kirahisi zingatia haya:

- Ni tatizo gani? (T-PESA, SMS, Calls, Internet, usajili, kukatika kwa mawasiliano n.k)

- Maeneo gani? (Tukifahamu maana ulipo, inakuwa rahisi kukuelekeza wapi uende ili upate msaada toka kwa wakala wetu aliye karibu nawe)

- Tatizo limeanza lini na limejirudia au kuendelea kuwa kero kwako kwa muda gani?

- Kama ni ushauri, zingatia ya juu lakini tutafurahi tukijua kwanini unapendekeza unachopendekeza.

- Kama ni pongezi, zingatia ya juu na tungependa pia upendekeze lipi tufanye kuzidi kuiboresha huduma kwako.

Zifuatazo ni ofisi zetu za huduma kwa wateja ndani ya jiji la Dar es Salaam.

1. POSTA
[emoji654][emoji654][emoji654]Mtaa wa Samora, jengo la Extelecom ghorofa la Chini.

2. KARIAKOO
[emoji654][emoji654][emoji654]Mtaa wa Makamba/Msimbazi, jengo la Akamba Bus Service.

3. UPANGA
[emoji654][emoji654][emoji654]Mtaa wa Magole/Maliki, karibu na Diamond Jubilee.

4. MAGOMENI
[emoji654][emoji654][emoji654]Mtaa wa Minaki/Fundiki, karibu na Manispaa ya Kinondoni.

5. KIJITONYAMA
[emoji654][emoji654][emoji654]Kijitonyama Sayansi, barabara ya Ali Hassan Mwinyi/ Rose Garden.

6. OYSTERBAY
[emoji654][emoji654][emoji654]Barabara ya Haile Selassie.

7. UBUNGO
[emoji654][emoji654][emoji654]Jengo la Ubungo Plaza/ Ghorofa la chini.

8. MBEZI BEACH
[emoji654][emoji654][emoji654]Mbezi Makonde/ Jengo la Shamo Tower.

9. TABATA
[emoji654][emoji654][emoji654]Tabata Bima, barabara ya Segerea karibu na kanisa la Romani Katoliki.

10. CHUO KIKUU CHA DAR ES SALAAM.
[emoji654][emoji654][emoji654]Jirani na tawi la benki ya NBC, jirani na kilipo kituo cha polisi cha UDSM.

11. BARABARA YA PUGU
[emoji654][emoji654][emoji654]Barabara ya Mwalimu Nyerere, karibu na Sigara.

12. WAGENI
[emoji654][emoji654][emoji654]Uwanja wa ndege.

13. PUGU
[emoji654][emoji654][emoji654]Jengo la Quality Centre, ghorofa la chini.

14. KISUTU
[emoji654][emoji654][emoji654]Mtaa wa Mchafukoge/Libya jengo la Haad Plaza.

15. TEGETA SHOP
[emoji654][emoji654][emoji654]Jengo la Kibo Complex, ghorofa la chini.

16. MWANANYAMALA SHOP
[emoji654][emoji654][emoji654]Mwananyamala A, barabara ya Mwinjuma yalipo makutano ya Mwananyamala A.

17. KURASINI
[emoji654][emoji654][emoji654]Kurasini Exchange Area, jirani na Chuo cha Diplomasia.

Wasiliana nasi:
[emoji337]022 210 0100
[emoji390] 0738 151 511
[emoji273]www.ttcl.co.tz

#RudiNyumbaniKumenoga
View attachment 1529645

Karibu.

Rudi Nyumbani Kumenoga

Nyie ni wapumbavu wakubwa hivi customer care hamna watu tunapiga simu hazipokelewi maana yake nini halafu shirika likibinafusishwa mnapiga kelele au hamjui mnatumia kodi zetu

the say · Feb 23, 2021

Kwa nini unapotaka kuweka fedha toka tpesa kwenda account ya equity inakuwa ngumu,

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TTCL Customer Care · Feb 23, 2021

Jiachie bila kikomo kwa Buku tu.

Faana · Feb 23, 2021

TTCL Customer Care said:
Jiachie bila kikomo kwa Buku tu.View attachment 1710115

MB400 is nothing labda wekeni kwa speed kwa siku

TTCL Corporation: Support thread (Maswali, ushauri na malalamiko)

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