Sijajua kama wao wanajua mteja ni mfalme. Ni sawa CRDB wanataka kwenda kidijitali lakini hawaendani na service ku satisfy customer. Haiwezekani mteja anataka kufanya transaction kwa Simbaking lakini anachukua zaidi ya saa 3 kukamilisha huduma.
Hivi hii huduma inarahisha au inachelewesha...