svc
JF-Expert Member
- Jun 27, 2012
- 429
- 157
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[TD="class: airport, width: 729, colspan: 2"]British Airways Customer review : 25 January 2013 by R Woodhead (UK)[/TD]
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[TD="width: 95"]Rating : 5/10[/TD]
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[TD="width: 95"]Cabin Flown[/TD]
[TD]Premium Economy[/TD]
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[TD="width: 95"]Value for Money[/TD]
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[TD="width: 95"]Seat Comfort[/TD]
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[TD="width: 95"]Staff Service[/TD]
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[TD="width: 95"]Catering[/TD]
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[TD="width: 95"]Entertainment[/TD]
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[TD="width: 95"]Recommended[/TD]
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[TD="width: 520"]MAN-LHR-MIA return. Positive - all flights either on time or early. Negative - the interior of the B777 on the outbound leg was showing its age and the IFE system was prehistoric which, considering it was a 9 hour daytime flight, was very unsatisfactory - B747 on the return leg was better but not by much - food variable between satisfactory and mediocre. I'm not convinced Premium Economy is worth the money for what is essentially just a couple of inches of extra space but, as I'm 6' 3" it's either that or total discomfort in Economy. Nothing to do with BA but having to wait in line for 2 hours to get through passport control in Miami is not an experience I want to repeat.[/TD]
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[TD="class: airport, width: 729, colspan: 2"]British Airways Customer review : 22 January 2013 by Subramaniam Visahan (UK)[/TD]
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[TD="width: 95"]Rating : 1/10[/TD]
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[TD="width: 95"]Cabin Flown[/TD]
[TD]Business[/TD]
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[TD="width: 95"]Value for Money[/TD]
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[TD="width: 95"]Seat Comfort[/TD]
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[TD="width: 95"]Staff Service[/TD]
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[TD="width: 95"]Catering[/TD]
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[TD="width: 95"]Entertainment[/TD]
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[TD="width: 95"]Recommended[/TD]
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[TD="width: 520"]LHR-HND on 22 Dec 2012 on 777-200 return to BA Club World after 7 years to utter dismay. I am a Skywards gold member and chose BA because of the direct flight. Firstly the flight was 1.5 hrs delayed to 9.30am. On board the seats were narrow, compare having 8 seats across on this aircraft to 4 across on Emirates A380. Did not bother to switch on the small TV. Two meals were served on this 10+ hr flight. The only plus point was the professional cabin crew and the pilots. Return NRT-LHR 27 Dec on 777-300 with at least one member of the Club World cabin crew very rude.
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British Airways Customer review : 22 January 2013 by M Rigter (Australia)[TABLE="width: 192"]
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[TD="width: 95"]Rating : 2/10[/TD]
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[TD="width: 95"]Cabin Flown[/TD]
[TD]Economy[/TD]
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[TD="width: 95"]Value for Money[/TD]
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[TD="width: 95"]Seat Comfort[/TD]
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[TD="width: 95"]Staff Service[/TD]
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[TD="width: 95"]Catering[/TD]
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[TD="width: 95"]Recommended[/TD]
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SYD-LHR return Economy Dec 2012/Jan2013. Could not choose seats or check in online. Qantas Club not recognised at BA Lounge. Some partnership/codeshare. No wonder Qantas have dumped BA. Ageing 747-400. Surly service in the main. Dreadful food. Will not be flying Long haul with BA again.
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[TD="class: airport, width: 729, colspan: 2"]British Airways Customer review : 15 January 2013 by Michel Perrin (Brazil)[/TD]
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[TD="width: 95"]Rating : 2/10[/TD]
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[TD="width: 95"]Cabin Flown[/TD]
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[TD="width: 95"]Value for Money[/TD]
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[TD="width: 95"]Seat Comfort[/TD]
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[TD="width: 95"]Staff Service[/TD]
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[TD="width: 95"]Catering[/TD]
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[TD="width: 95"]Recommended[/TD]
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[TD="width: 520"]LIS-LHR on A320. Seat 3A. Extremely worn out plane, leather in bad shape, lack of painting in many parts of the plane. Departure at 11.20am arrival at 2.00 pm, Business Class, and mini croissant as a snack with an ugly mini piece of ham. Unacceptable.[/TD]
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[TD="colspan: 2"]British Airways Passenger Reviews and British Airways Customer Trip Reports[/TD]
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[TD="colspan: 2"]a World 4-Star Airline[/TD]
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[TD="colspan: 2"]Add your British Airways Review
British Airways 4-Star Airline Ranking
Airline Reviews : A-Z Index[/TD]
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[TD="colspan: 2"]Customer Review scoring : British Airways
2529 reviews[/TD]
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Sasa hii uliyobandika hapo juu ndiyo inajibu vipi hoja zako, mkuu?
Not only is there no objective basis to make any definitive conclusions from any of the above as to quality of service of BA flights between London and Dar, but Emirates does use older aircraft on its Dubai-Dar route too!
The last time I boarded a Emirates flight from Dar to Dubai, the back of the seat I was offered was obviously broken, and I felt something sharp on my back the moment I leaned back on the seat.
But there was absolutely zero effort on the part of the crew to rectify the situation even after informing them about it; in fact, the impression I got from the Arab steward dude was that a Black bastard like myself should consider themselves privileged traveling with Emirates, and how dare I raise any complaint at all?