tiGO mnatufukuza wateja wenu bila kujijua

[UKWELIWANGU]

hahaaa..ya msasani ndio ipoje ...umenifurahisha kweli

hopefully she wanted to advertise maziwa yake. amesahau kuwa watusikuhizi hawapigi........kwani akina dada wamejaa

 

[Zanta]

Piga *148*01# ufurahie shilingi moja kwa sekunde kwenda mtandao wowote. Huna haja ya kujisajili..........Vigezo na masharti kuzingatiwa...........TIGO, EXPRESS YOURSELF na tunaomba msamaha kwa usumbufu wowote uliotokea.

Mh....!!

 

[drphone]

nikweli kabisa ata mm niona hyo k2 garama imepanda sana baada ya kusitisha zoezi la ukiweka buku wanakupa buku ss cjui wanarudisha garama zao? kwakweli nivile ninawa2 wengi tgo adhawais ningehamia airtel

 

[drphone]

Piga *148*01# ufurahie shilingi moja kwa sekunde kwenda mtandao wowote. Huna haja ya kujisajili..........Vigezo na masharti kuzingatiwa...........TIGO, EXPRESS YOURSELF na tunaomba msamaha kwa usumbufu wowote uliotokea.

hiyo ckwaajili ya kifurushi cha internet

 

[Raia Fulani]

ni kweli. Jana niliweka kiasi kidogo cha fedha-500 hivi nikapiga simu mbili jumla ya dk tatu na msg moja na hela ikaisha. Tigo express urself

 

[Katavi]

Tutaacha kupiga simu sasa...

 

[Saint Ivuga]

Tigo inapenda kuwaarifu kwamba tumeanzisha huduma mpya ya kwenye "Social Media" ambapo kuna huduma nyingi unaweza kupata kwa kupitia njia hii. Tigo kwenye Web 2.0 ni hususani kuwa karibu na wewe mteja wetu ili tukusikie vizuri na tunaweze kujibu maswali, maaoni na kauli zako. Pia Tigo inaweza kujibu kuhusu mambo mengi yanayokukabili.

Kwa mda mchache tu, tumeone kwamba wengi mnamatatizo ya mtandao ambayo yanihitaji kuangaliwa kiundani zaidi na kupata suluhisho kamili linalo wagusa weteja wote sio mmoja tu.

Hapo tutulipo ingia kwenye Mtandao tumeongeza njia ya kupata huduma na sasa wafuasi wetu kwenye Facebook na Twitter mnanjia mpya ya kutupata. Ukienda kwenye ukurasa wa Facebook au ukituma taarifa kwa kutumia Twitter au ukienda kinguio cha TIGO utapata fursah ya kutoa ombi la huduma. Hizi njia ni mpaya na tuanzikuza zaidi kadri tunavyo endelea.

Pia kuna matatizo ya mtandao mbali mbali kama kutoa kuwa na ufafanuzi pale unapo tumia hudima za Kukopa. Mikato ya pesa inapo tokea lakini huelewi jinsi gani mikato imetumika. Yote haya tumewapa fursah kwa tutumia Facebook, Twitter, na kadhalika kwamba kero yako tutaisika zaidi na wahusikia watapata uelevu zaidi na fursah ya kutumia utafiti wa ziada kutokana na kwamba mteja umempa ishara ambayo wakati mwingine haiskiki. Wewe unajua zaidi matatizo unayokabiliana nayo. Hizi ishara hazipatikani kama hatunanjia kama hizi za kusikia maoni. Na ndio moja wapo ya madhumuni ya kutumia ukurasa wa Facebook, Twitter, na kadhalika. Tuna penda mkitoa maaoni malalamisha, na ishara zenu, ndio maana tuana sema "express yourself."

"Sote ni Ndugu" na Tigo haifanyi makosa ilikuwakera au kuwakorofisha. Na jitihada zote hizi ni hizo zitazokuja ni kwajili yako. Kunashida nyingi Tanzania na sote tunakabiliana nazo. Kwa sababu Tigo ni kampuni kubwa sio kwamba nasi haya matatizo hayatupi shida. Lakini tunatumia nguvu zote, na uwezo wote ili kuyatatua. Thamani yenu kwetu haijapungua na lazima itambuliwe kwamba kuna jitihada za kutoa huduma zaidi na kutengenza pale penye kosa.

Tigo wishes to inform you that we have developed new services in Social Media where there are many amenities available. Tigo on Web 2.0 is particularly close to you our client so that you can express yourself and we can communicate and engage each other like never before.

In a short period of time, we have gleaned that you are dissatisfied with persistent network problems that require a detailed and complete solution to all not just individually. The systemic issues are well documented and strategies are there but they need time and patience.

When you join Tigo on Social Media you gain new access to more customer service channels that previously did not exist and are more responsive to your problems. If you go on the Facebook page or if you send information on Twitter or link to our mobile site at TIGO you engage with customer service personally and directly. This is developing and will keep on growing and improving.

There are also problems with various services and promotions in definition and transparency like "Tigo Kopesha" where you don't understand how your money is deducted. All these have been documented and through our varied channels we will make the necessary efforts to educate or align or strategies so that they are a better fit with what you expect. We love that you can express yourself and it give us a chance to understand you perspective and bridge a connection that was lacking before. We do not wish to ignore you or cause you harm but to better understand your needs and act accordingly but with everything we ask that you remain respectful and balanced. "Sote ni Ndugu"

b
ora umekuja hapa kwani ndi o tulikuwa tunawakimbia hivyo ati

 

[Puppy]

tigo hawana jipya tena

 

[NewDawnTz]

MODs mnatupa uchungu sana ninapoona haka ka utepe hapa chini ka tigo.........hakuna namna nikaondoe kasionekane kwangu

I hate tiGO kama ninavyochukia "tigo"............huduma mbovu mpaka nimejiamulia kuhamia

Dawa yao ni kuhamia tu wabaki bila wateja tuone kama hawataboresha huduma zao......

 

[Pawaga]

kaaz kwelikweli,. Na huduma ya voice sms khaaa unalazimishwa tu.

 

[luckman]

Nimegundua hili jana na nipo mbioni sasa natafuta line ya maana sio hii matangazo shs 1, hali halisi shiling 3 maana yake ni nini??mara mia wangekuwa wakweli!kampuni kubwa mnakuwa waongo?reputation yenu mnaiharibu nawaambia!

 

[Mnwele]

BY THE WAY: ZAIN aka AIRTEL IMEKUWA MORE WORSE OVER COUPLE OF WEEKS NOW: MFANO JANA NIMEPIGA ZAIN to ZAIN NIKATUMIA DAKIKA 6, GHARAMA ILIKUWA 1060/=
HII MAANA YAKE NIMEKATWA 2.94/= KWA SEKUNDE MOJA:
USHAURI: VODA KWA VODA are relatively down. TIGO NA ZAIN are equally the same na wanatuibia.

 

[TAMKO]

Tigo wamezidi kuboresha huduma zao sasa kupiga tigo kwenda tigo ni shilingi 3 tuu kwa sekunde. teh teh **** ulikimbilia tigo ukidhani kuna dezo IMEKULA KWAKO....!!

Lakini this is unofficial news....! management ya tigo bado hawajaitangaza ....! gharama za uendeshaji zimepanda

Natoa Tamko:Express yourself Ukiona inakuuma sana hamia TTCL haraka.. Tigo express yourself not ourself

 

[Mtoto wa Kishua]

Hata mmi jana nimeshangaa, niliweka sh 5,000, nimeongea kama navyo ongea nikashangaa imeisha haraka, mbaka nikakopa, na sijalipa mbaka sasa ndio nataka nilipe mana nayo ya kukopa haikukaa kabisa, , leo ngoja nichunguze.

 

[morio]

Tigo wanaboa kwa kweli, nilikopa ile huduma yao wakanipa shs 900 wakasema nitalipa 984! Ile napiga simu sijafika nusu simu ikakata kucheki salio kimeisha! Sikuongea hata dk moja. Baada ya kuwa na tyigo for more than 10 yrs nahama officially, upuuzi huu.

 

[gango2]

ahsante sana mr tigo...

Piga *148*01# ufurahie shilingi moja kwa sekunde kwenda mtandao wowote. Huna haja ya kujisajili..........Vigezo na masharti kuzingatiwa...........TIGO, EXPRESS YOURSELF na tunaomba msamaha kwa usumbufu wowote uliotokea.

 

[ndetichia]

huduma sms yenyewe wamepandisha zamani sms 15 ni 150 sasa hivi 200 bora nihamie tu..

 

[Sabry001]

Hata mmi jana nimeshangaa, niliweka sh 5,000, nimeongea kama navyo ongea nikashangaa imeisha haraka, mbaka nikakopa, na sijalipa mbaka sasa ndio nataka nilipe mana nayo ya kukopa haikukaa kabisa, , leo ngoja nichunguze.

mpaka na sio mbaka. Mother tongue eeh?

 

[Mwita Maranya]

There are also problems with various services and promotions in definition and transparency like "Tigo Kopesha" where you don't understand how your money is deducted. All these have been documented and through our varied channels we will make the necessary efforts to educate or align or strategies so that they are a better fit with what you expect. We love that you can express yourself and it give us a chance to understand you perspective and bridge a connection that was lacking before. We do not wish to ignore you or cause you harm but to better understand your needs and act accordingly but with everything we ask that you remain respectful and balanced. "Sote ni Ndugu"

Shukrani kwa maelezo marefu yanayoelekea kujitosheleza.

Jambo moja kubwa na la msingi ambalo mnapaswa kulizingatia na kulifanyia kazi kwa haraka ni watu wenu wa customer care kutopokea simu, ama simu za customer care kutopatikana wakati mtu unapohitaji msaada.

Kuna watu bado hawana access na internet kwahiyo utaratibu wa kutuma complaints/ comments kwenye twitter ama facebook hautawanufaisha watu wengi. Kinachotakiwa ni kuboresha sana kitengo chenu cha customer care. Kwa jinsi kitengo hicho kilivyodorora na ukiongezea na matatizo ya network, ukiwa na line ya tigo pekee umeumia.

Lazima mbadilike vinginevyo tunahamia zantel!

 

[Tuyuku]

hamia airtel..sijawahi kuipenda tigo