Vodacom Tanzania: Support thread (Maswali, malalamiko na Ushauri)

Airtel yatosha

Vodacom CS Support said:

Habari ndugu mteja,tafadhali tutumie namba ya simu PM kwa msaada zaidi,pole.

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aiseeeee kumbe mpoooooo ndo maaana

hata tiGO nao wana mambo hayohayo mimi nilinunua muda wa maongezi wa tsh10,000 kwenye tiGO pesa hawakunipa lakin salio wamenikata,,Customer care wanakuambia tatizo linapelekwa idara husika subir masaa24 litatafutiwa ufumbuzi,,hadi leo hii kimya. WEZI sana hawa Voda na Tigo sijui hawa Airtel maana sijawahi tumia.

Fidel80 said:

Nasikitika na kulia Voda wamekwangua bundle la internet 5GB nililo nunua Tar.27/12/2013 jana Tar.31/12/2013 bundle lote jamaa wamekwangua na matumizi yangu ni ya kawaida sana ni email na kuingia JF yaani inaniuma sana hawa Voda walicho nitenda nawapigia longo longo nyingi.

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hapi nyu iya kaka f80

Vodacom CS Support said:

Habari ndugu mteja,tafadhali tutumie namba ya simu PM kwa msaada zaidi,pole.

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are you a verified user au basi tu..

Vodacom CS Support said:

Habari ndugu mteja,tafadhali tutumie namba ya simu PM kwa msaada zaidi,pole.

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Ahsante sana mkuu nakutumia.

Vodacom CS Support said:

Habari ndugu mteja,tafadhali tutumie namba ya simu PM kwa msaada zaidi,pole.

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Mnaudhi sana tu nyie, kwanza limtandao lenu net inakata hovyo hovyo na hakuna maelezo ya kujitosheleza.

Halafu kuna na ile bundle ya unlimited ya mwezi ile ndo full upuuzi.

ndetichia said:

hapi nyu iya kaka f80

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Machungu mzazi

ndetichia said:

are you a verified user au basi tu..

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Hujaona neno VERIFIED USER kwenye akaunti hiyo?

Ninatumia modem ya voda haija nisumbua hata kidogo.

Msingida said:

Ninatumia modem ya voda haija nisumbua hata kidogo.

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na wewe ndio haohao tu ila different ID. mimi wameanza nami mwaka mpya kwa kukwangua kavocha kangu ka 500. imebidi ninunue tena muda wa maongezi mara mbili ili kujiunga. PERIOD

Kumbe Voda Wako humu, sasa mbona malalamiko mengi sana but wamekaa kimya tu?????

Msingida said:

Ninatumia modem ya voda haija nisumbua hata kidogo.

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Mi ndo imetokea hivyo 5GB huwa simalizi lakini imekata siku 4.

ndesamburo kwek said:

Wadau heri ya mwaka mpya nyote. VODACOM wamenisikitisha asubuhi hii kwani nimeweka shs 2000 ili nijirushe nashangaa najaribu kujiunga najibiwa huna salio!!! kucheki salio nina 800!!!Sijawahi kukopa. Sasa pesa Dyangu wamepeleka wapi???!!!!! Vodacom siwaelewi!!!!Hakika napanga kuhamia mtandao mwingine.

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Pole sana. Mi imekuwa ikinitokea mara nyingi sana. Nanunua muda wa maongezi kutoka M-Pesa.

Na unapata ujumbe wa kuthibitisha kuwa umenunua kiasi kadhaa. Cha ajabu, ukiangalia salio unakuta hakuna kitu.

Vodacom CS Support said:

Habari ndugu mteja,tafadhali tutumie namba ya simu PM kwa msaada zaidi,pole.

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Aise kumbe mpo huku.Mnaboa kwa kweli,nimeingia gharama za bundle halafu hata page haifunguki.

Vodacom CS Support said:

Habari ndugu mteja,tafadhali tutumie namba ya simu PM kwa msaada zaidi,pole.

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kama kawaida yenu....

Mijizi sana midude hii ukiweka vocha ktk cimu au modemu hata bila kuitumia ikikaa nusu SAA tu kosa ukiangalia salio ni sifuri najuta na nataangaza kuuhama

Tangia wameiba elfu kumi yangu mpesa, sijatumia voda tena na kiline chao metupia mbali huko

CDMhub said:

speed ya net yao ndogo sana labda airtel..

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mi nlijua cm yangu ndo ina tatizo la net, kumbe wenyewe ndo wazinguzi kinoma, mi nlisha acha kuweka fedha kwenye m-pesa coz siwaamn hata kdogo